EXCHANGES, CREDITS AND REFUNDS

How soon do I have to make a return ?

To return the items ordered, you have a period of 15 days from the date of receipt of your order.

How do I return an item ?

You must first request a return using the contact form (click here to request a return).

The products must then be returned in their original packaging with their label and any accessories, in perfect condition, accompanied by the corresponding purchase ticket.
Return address : Articles de Paris - Boutique en ligne - 53 avenue du Dr Schinazi - 33083 Bordeaux cedex

Ceremonial items are neither exchangeable nor refundable.
The return costs are the exclusive responsibility of the customers.

How will I receive the return amount ?

Once we have accepted the return, you will receive the amount by the same payment method you used to make your purchase (you can also choose an exchange or a credit note).

When will I receive the return amount ?

Once accepted the refund (the items must be in perfect condition and bear the labels located inside), you will receive an email confirmation that the amount will be paid into your account in the following days.

Articles de Paris reserves the right to refuse returns sent after the deadline, or items not in the same conditions as when they were received by the customer.


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